Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Greg Stevens

Greg Stevens

June 20, 2025

5  out of  5
rating by Greg Stevens
"Melody is the BEST!!!! She has watched over our family for years and always keeps our family safe"
Profile photo of Pam Sanders

Pam Sanders

June 17, 2025

5  out of  5
rating by Pam Sanders
"Great customer service. Like that they take the time to reach out for yearly policy review. Made it easy to add cows back on insurance policy"
We responded:
"Thank you Pam. I'm glad we were able to help you with the cattle coverage. Good luck this season & know we appreciate you!"
Profile photo of Benjamin Perdue

Benjamin Perdue

June 17, 2025

5  out of  5
rating by Benjamin Perdue
"Have been really helpful and understanding! Great people to work with!"
Profile photo of Ken D Jill B

Ken D Jill B

June 16, 2025

5  out of  5
rating by Ken D Jill B
"We had some concerns about our insurance and had a meeting with Madelyn. We were able to alleviate some of those concerns by talking through our policy. Madelyn is quick, efficient and knowledgeable. Easy to speak with and very pleasant. We left feeling much better informed. Thanks!"
We responded:
"Thank you Ken and Jill. We have appreciated your loyalty all these years. We always want to make sure our customers know and understand their coverage. That is why we are here!"
Profile photo of Patty K

Patty K

June 16, 2025

5  out of  5
rating by Patty K
"Shay is fantastic! She responded to our online request first thing on Monday. She was fast and quickly got a quote for our RV. There were no sales pitch to increase our rates. I am very happy with State Farm. We have been customers for 20 years. The rates are very reasonable. Thanks again, Shay!"
We responded:
"Thank you Patty! We understand that without our customers, we aren't anything and we always want to provide the best service possible. We appreciate you!"
Profile photo of Denise Rosen

Denise Rosen

June 15, 2025

5  out of  5
rating by Denise Rosen
"Melody is just the insurance agent you want and need! She is only interested in providing the insurance coverage you absolutely need. Melody is a wealth of information, friendly, prompt, and efficient. Her staff responds in the same way. She will always be our agent."
We responded:
"Thank you Denise. I really appreciate you guys! This means a lot to me! We will always be here to help you with all your insurance and financial needs!"
Profile photo of Nicole James

Nicole James

June 12, 2025

5  out of  5
rating by Nicole James
"Great customer service, very responsive."
We responded:
"Thank you Nicole. We appreciate you. We will do our best to give you the best service with the coverage you want and need!"
Profile photo of Nicholas Rosen

Nicholas Rosen

June 10, 2025

5  out of  5
rating by Nicholas Rosen
"Love these girls! Always are taking care of me, checking in, updating me and making sure I save the most money! Wouldn't go anywhere else! I appreciate everything they do for me and my family!"
We responded:
"Thank you Nick. We always try hard to take care of our customers. We really appreciate your business and you!"
Profile photo of Janet Fonnesbeck

Janet Fonnesbeck

June 10, 2025

5  out of  5
rating by Janet Fonnesbeck
"My husband and I have used State Farm for our Auto Insurance for decades and our Home Owners, and Medical Supplement plans for several years. We have always been very happy with their customer service and their responsiveness to our questions/claims. It's also nice having their local office nearby for in person visits. Brian and Janet Fonnesbeck"
We responded:
"WE have appreciated your loyalty all these years. We hope to continue to provide you with insurance needs and service that you deserve. Thank you!"
Profile photo of Sandie Thrasher

Sandie Thrasher

June 6, 2025

4  out of  5
rating by Sandie Thrasher
"Great insurance company! They quickly solve any of insurance your needs."
We responded:
"Thank you for the 5 stars Sandie! We appreciate you!"
Profile photo of Dallas Hays

Dallas Hays

June 6, 2025

5  out of  5
rating by Dallas Hays
"The appointment yet great got everything done in a timely manner and ready to go. I'll be in again soon to talk about our vehicle coverage"
We responded:
"Thank you Dallas for trusting us with your insurance needs. We appreciate you!"
Profile photo of Lani Hofer

Lani Hofer

June 5, 2025

5  out of  5
rating by Lani Hofer
"Sandy is great to work with. She is definitely a "people person" which makes it much easier to talk with when trying to figure out what needs to be done, lol. She puts me at ease and I always feel comfortable when I call..."
We responded:
"Thank you for this review. Sandy is my director or first impressions, so I am so happy to see this. We want people to feel like family when they interact with our office. We appreciate your business and you!"
Profile photo of Sherri Skalicky

Sherri Skalicky

June 4, 2025

5  out of  5
rating by Sherri Skalicky
"Melody's office offers pet insurance through Trupanion and it is FANTASTIC! Madelyn set up the policy for me several months ago, which was affordable and only took minutes. My Frenchie just had major surgery from an injury and the claims process was quick, efficient and friendly. I recommend that anyone with a furbaby get coverage for them through Madelyn!"
We responded:
"Thank you Sherri. Madelyn loves our PET insurance. I am so glad things turned out OK for you guys! We really appreciate you and will continue to do our best in taking care of you and your insurance needs!"
Profile photo of Lacy Moore

Lacy Moore

June 4, 2025

5  out of  5
rating by Lacy Moore
"I 100% recommend Shay for any of your insurance needs. She is very professional and great at what she does. I had a very positive experience with her and could hear her smile in her voice. Very professional and knowledgeable. Thank you Shay for taking care of me and my family's needs!"
We responded:
"Thank you Lacy. Shay does a fantastic job for our customers. We want to make sure you understand what your coverage is and what is available. We appreciate you!"
Profile photo of Michael Whisenant

Michael Whisenant

June 2, 2025

5  out of  5
rating by Michael Whisenant
"Always understanding and helpful and smiling. I always enjoy our visits"
We responded:
"Thank you Mike. You are a valued customer and we really appreciate your business!"
Profile photo of Mason Brown

Mason Brown

May 28, 2025

5  out of  5
rating by Mason Brown
"Melody is great at what she does. Friendly, very relatable and very helpful in the past 15+ years we have been with Statefarm. Wouldn't recommend any other agent or office over her! No one compares."
We responded:
"Thank you Mason. Being friendly is who we are and it is a must to be helpful in this industry. We appreciate your loyalty all these years. We will always do our best at providing you the insurance and financial needs that best fit you."
Profile photo of chare Kerzman

chare Kerzman

May 28, 2025

5  out of  5
rating by chare Kerzman
"Christie is always pleasant and helpful even when it is close to closing. She always gets back to me in a timely fashion if she doesn’t know the answer right away. I am not a huge fan of insurance companies but I am of Christie as my agent. Thank you!!"
We responded:
"Thank you Chare. Christie does a great job for our customers. We know how stressful buying a house can be, so we want to make the homeowners insurance is stress free. We appreciate your business and you!"
Profile photo of Chelsea Reller

Chelsea Reller

May 27, 2025

5  out of  5
rating by Chelsea Reller
"Shay called and walked me thru my policy. She was so polite and friendly. We’ve been a long time State Farm customer and it’s because of service like this that we keep them around!"
We responded:
"Thank you for this review Chelsea. We really appreciate your business and loyalty. We try hard to make sure our customers understand what they are paying for and to make sure you know you have options to choose from for coverage. We appreciate you!"
Profile photo of Bill Zavison

Bill Zavison

May 21, 2025

5  out of  5
rating by Bill Zavison
"Shay always provides a positive experience with a smile in her voice. Very professional and knowledgeable."
We responded:
"Thank you Bill. Shay does a great job for our customers! We appreciate your business and look forward to helping you with all your insurance and financial needs."
Profile photo of Nathan Iddings

Nathan Iddings

May 21, 2025

5  out of  5
rating by Nathan Iddings
"Friendly and efficient customer service! Really appreciate the approachable yet professional conversational style they had as we addressed the issue I needed help with."
We responded:
"Thank you Nathan. We really appreciate your business and you! We will try hard to keep this high standard for you and all our customers."
Profile photo of Lisa Adler

Lisa Adler

May 16, 2025

5  out of  5
rating by Lisa Adler
"Madelyn was very helpful and answered all of questions. We were very pleased with how quickly she got back to use and helped us get the answers we needed."
We responded:
"Thank you Lisa. Madelyn does a great job for our office and our customers. We will be here to help you with all your insurance and financial questions! We appreciate you!"
Profile photo of Ron Ruckdashel

Ron Ruckdashel

May 14, 2025

5  out of  5
rating by Ron Ruckdashel
"Madelyn was extremely pleasant and knowledgeable in Helping me get my partD set up and Melody was also in helping my wife. Sorry Melody, here I go dating us again"
We responded:
"Thanks Ron. You're dating us here...but I'll take it! We appreciate you guys. Thanks for insuring with us!"
Profile photo of Jacob Miller

Jacob Miller

May 13, 2025

5  out of  5
rating by Jacob Miller
"Always a positive experience and sound advice when needed. Melody and Madelyn are the best!"
We responded:
"Thank you Jake. We will always try our best! We really appreciate you & your family!"
Profile photo of Mary Desautel

Mary Desautel

May 9, 2025

5  out of  5
rating by Mary Desautel
"Thanks Shay for helping my folks out! Love working with you! I appreciate your hard work!"
We responded:
"Thank you Mary for referring your parents to the office! We will do our best to take good care of them and their insurance needs. We appreciate having people like you tell other good people about us!"
Profile photo of Lori Ruddell

Lori Ruddell

May 8, 2025

5  out of  5
rating by Lori Ruddell
"Melody and her staff are friendly, professional, and positively customer service-oriented. I appreciate how they check up on me!"
We responded:
"We have appreciated your loyalty all these years Lori...we will always try our best to help our customers with what they need. Thank you!"