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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynda Weatherford

Lynda Weatherford

September 6, 2024

5  out of  5
rating by Lynda Weatherford
"I have been with State Farm for over 30 years. We moved to Idaho at the end of 2020. Found a new agent and it has been great service from Melody and all of her team. I think I've dealt with them all. The latest being Shay. Thank you all for all the support you have all given me. You are the best !"
We responded:
"Thank you Lynda. We try our best to not only take care of you in the insurance world, but to help you any other way we can. We appreciate your business and you!"
Profile photo of Sandy Beard

Sandy Beard

September 5, 2024

5  out of  5
rating by Sandy Beard
"Friendly and efficient service"
We responded:
"Thank you Sandy. We appreciate your business and we appreciate you!"
Profile photo of Deborah Whiteman

Deborah Whiteman

September 5, 2024

5  out of  5
rating by Deborah Whiteman
"Personalized care- happy to have a local advocate for my insurance needs. Thank you Shay for the help today!"
We responded:
"Thank you for the review Deborah! Shay does a great job for our customers. We appreciate your business and you! We will always put our customers needs first!"
Profile photo of Mike Hollenbeck

Mike Hollenbeck

September 4, 2024

5  out of  5
rating by Mike Hollenbeck
"Great service!"
We responded:
"Thanks Mike! We appreciate you!"
Profile photo of Mark Brigham

Mark Brigham

September 4, 2024

5  out of  5
rating by Mark Brigham
"I highly recommend doing business with Melody Sandahl at State Farm Insurance. Her team is knowledgeable, professional and helpful. Thank you Madelyn for the excellent customer service. You made my day!"
We responded:
"Thank you Mark. We try hard to provide the best service in the Valley. We really appreciate you & your family!"
Profile photo of Trevor Eller

Trevor Eller

September 4, 2024

5  out of  5
rating by Trevor Eller
"Great customer service and happy people!! Side note: Excellent prices!!"
We responded:
"Thank you Trevor. We try hard for our customers. We appreciate your business, you, and your great coffee!"
Profile photo of Jim White

Jim White

September 4, 2024

5  out of  5
rating by Jim White
"Friendly and caring and professional. What more could you want? Great service."
We responded:
"Thank you Jim! We appreciate your business and you. We will always do our best to provide the best service possible."
Profile photo of David Galantuomini

David Galantuomini

September 3, 2024

5  out of  5
rating by David Galantuomini
"Shay and crew have been such a great help in getting the homeowners policy up and running again. Shay kept me in the loop at all times working with the parent company. Thumbs up to the whole crew."
We responded:
"Thank you Dave! We really appreciate you! We will be here to help you whenever you need us!"
Profile photo of Benji Gerthung

Benji Gerthung

August 31, 2024

5  out of  5
rating by Benji Gerthung
"amazing customer service and Trevor was super easy to work with would recommend 10 out of 10 every time"
We responded:
"Thank you Benji. Trebor does a great job for our business and works hard to make sure our customers are taken care of with the coverage they want and need. We appreciate you!"
Profile photo of Bob Earp

Bob Earp

August 30, 2024

5  out of  5
rating by Bob Earp
"Trebon was helpful and easy to work with. He was great with follow up and working with the Claims adjuster. I really appreciated his help."
We responded:
"Thank you Bob. The claims process can be hard sometimes and this is when we want to make a difference with our customers. We really appreciate your business and you!"
Profile photo of Ashley Caster

Ashley Caster

August 30, 2024

5  out of  5
rating by Ashley Caster
"Very helpful and understanding and a pleasure to work with"
We responded:
"Thank you for the review Ashley. We will always do our best to provide the best service possible. We appreciate your business and you!"
Profile photo of Michelle Allan

Michelle Allan

August 29, 2024

5  out of  5
rating by Michelle Allan
"Thank you Trebor for the fast and great service"
We responded:
"Thank you Michelle. We appreciate your business and you! We try hard for our customers."
Profile photo of Melissa

Melissa

August 29, 2024

5  out of  5
rating by Melissa
"Trebor and the team helped insure a super unique dwelling and they put the effort and work in to help make it happen! 100/10 they go the extra mile!"
We responded:
"Thank you Melissa. You definitely had a unique situation, which we were happy to be able to help you out with. Trebor works hard for our customers. We appreciate you and will be here to help you with all your insurance needs."
Profile photo of Wendy Daniels

Wendy Daniels

August 29, 2024

5  out of  5
rating by Wendy Daniels
"Shay was a GREAT help! She is knowledgeable and very nice. I would highly recommend this office. Thanks again."
We responded:
"Thank you Wendy. Shay does a great job for our customers. We will be here to help you with all your insurance needs. We appreciate you!"
Profile photo of Lisa Jenner

Lisa Jenner

August 29, 2024

5  out of  5
rating by Lisa Jenner
"I HIghly recommend Melody and her Team at State Farm! Everyone I talk to with questions is quick to respond and very helpful."
We responded:
"Thank you Lisa. We try very hard to respond quickly and accurately. We really appreciate you!"
Profile photo of Ryan Higgins

Ryan Higgins

August 28, 2024

5  out of  5
rating by Ryan Higgins
"Always helpful, easy to get ahold of, and efficient. Dealt with Trevor last week on umbrella and home policy questions. Savannah today to drop and add a car. A+"
We responded:
"Thank you Ryan. We value your business! We try hard to make sure our customers get all their questions answered, especially when it comes to the important products of liability umbrella's and home. We appreciate you!"
Profile photo of Don Kaufman

Don Kaufman

August 28, 2024

5  out of  5
rating by Don Kaufman
"excellent!!!"
We responded:
"Thanks Don. We think you are 5 stars also!"
Profile photo of Larry Holecek

Larry Holecek

August 28, 2024

5  out of  5
rating by Larry Holecek
"Melody was helpful and explained everything I needed to know thanks."
We responded:
"Thank you Larry. We try hard to make sure our customers understand their coverage and what they are paying for. We appreciate your business and you!"
Profile photo of Jeff Wicks

Jeff Wicks

August 27, 2024

5  out of  5
rating by Jeff Wicks
"Melody always is very helpful and we are so grateful to have her take care of our insurance needs"
We responded:
"Thank you Jeff. You have been a great customer and friend for a LONG time. I really appreciate your business and you!"
Profile photo of Tracie Shreve

Tracie Shreve

August 26, 2024

5  out of  5
rating by Tracie Shreve
"I so enjoy my time with Melody and Shay! They are both very helpful and knowledgeable. It's like family! And it doesn't take forever to get answers! I'd recommend them to everyone looking for insurance."
We responded:
"Thank you Tracie. We know how valuable time is as well as important to know and understand your insurance. I've always said that our customers become family to us. We work hard to make sure you are covered correctly. We appreciate you!"
Profile photo of Leticia Rodriguez

Leticia Rodriguez

August 23, 2024

5  out of  5
rating by Leticia Rodriguez
"She was nice at explaining everything"
We responded:
"Thank you Laticia. We work hard at making sure people understand what they have for coverage. We appreciate you and your business!"
Profile photo of Pam Sanders

Pam Sanders

August 23, 2024

5  out of  5
rating by Pam Sanders
"Madelyn, great customer service. Like that they take the time to reach out for yearly policy review."
We responded:
"Thak you Pam for the 5 Stars!! We appreciate you!"
Profile photo of Lucia Gamero

Lucia Gamero

August 21, 2024

5  out of  5
rating by Lucia Gamero
"Just needed to activate insurance on a new car, Savannah was very pleasant to work with!"
We responded:
"Thank you Lucia. We appreciate your business and will do our best to take the best care of you and your insurance needs."
Profile photo of Jeffrey Laine

Jeffrey Laine

August 20, 2024

5  out of  5
rating by Jeffrey Laine
"Working with Shay today; (and Trevor earlier) both over a phone call has been a wonderful experience renewing and adding changes. The whole staff of Melody's office is professional, knowledgeable, and dedicated to courteous customer service of the highest degree. I live in Washington and choose to do business with this office though I am 360 miles away. This kind of service deserves to cross multiple State lines, and I highly recommend this State Farm office to anyone who might read this review. Sincerely, Jeff Laine"
We responded:
"Wow Jeff, thank you for this nice review. We really appreciate you and your business. We are licensed in 3 states to help those near and far with their insurance needs. Our priority is you!"
Profile photo of Tasha Pickett

Tasha Pickett

August 16, 2024

5  out of  5
rating by Tasha Pickett
"Trebor was great! I had some questions and needed some insurance adjustments and he was quick to respond and got me squared away in no time. Great experience!"
We responded:
"Thank you Tasha. Trebor does a great job for our customers and our office. We appreciate you and your business!"