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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Desautel

May 9, 2025

5  out of  5
rating by Mary Desautel
"Thanks Shay for helping my folks out! Love working with you! I appreciate your hard work!"
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Lori Ruddell

May 8, 2025

5  out of  5
rating by Lori Ruddell
"Melody and her staff are friendly, professional, and positively customer service-oriented. I appreciate how they check up on me!"
We responded:
"We have appreciated your loyalty all these years Lori...we will always try our best to help our customers with what they need. Thank you!"
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Karissa MacDonald

May 8, 2025

5  out of  5
rating by Karissa MacDonald
"I spoke with Shay. She was very pleasant to speak with and extremely helpful. Thank you guys for your awesome service!"
We responded:
"Thank you Karissa. Shay does a great job for our customers! We will do our best to help you with all your insurance and financial needs. We appreciate your business!"
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Brayden Taylor

May 7, 2025

5  out of  5
rating by Brayden Taylor
"Very helpful in both my experiences. Rates are reasonable and agents have been very helpful without being pushy. Great service when needed keep things simple"
We responded:
"Thank you Brayden. We try hard to explain insurance in a way that makes it easy to understand, so that you can make the decisions on what you want and need. We appreciate your business!"
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Lauri Huffaker

May 7, 2025

5  out of  5
rating by Lauri Huffaker
"Madelyn is the person I worked with. It was an excellent experience"
We responded:
"Thank you Lauri, we really appreciate you! We try hard to make sure everyone gets the help and service they need regarding their insurance."
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Rod Redfern

May 6, 2025

5  out of  5
rating by Rod Redfern
"Excellent service and always willing to go the extra mile for their clients. State Farm is a solid insurance company but the quality of their agents is what keeps people like me coming back to them year after year."
We responded:
"This is such a compliment. Thank you Rod! It is people like you that make it easy for us to do what we do. We will be here to uphold the State Farm promise, helping you with all your insurance and financial needs. We appreciate you!"
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Caleb Dannels

May 5, 2025

5  out of  5
rating by Caleb Dannels
"These guys are definitely the best to get insured with best customer service in town hands down along with some of the best prices as well! Highly recommend these guys to anyone."
We responded:
"Thank you Caleb. It might not always work out that way, but I can guarantee you will be provided with the best service and the honest answers you need regarding your insurance and financial services. We appreciate you!"
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markhigh68

May 3, 2025

5  out of  5
rating by markhigh68
"After years of clicking on aps for my insurance needs I am completely satisfied with the personal and professional experience I have had."
We responded:
"Thank you for this review Mark. Even though you don't want to click on apps, you will find State Farm's pretty handy. We are here, in the office, or anyway you want to find us, ready to help you with all your insurance and financial needs! We appreciate you!"
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Ashley Cline

May 2, 2025

5  out of  5
rating by Ashley Cline
"I talked to Shay. She was very pleasant and made adding a fourwheeler onto our policy a piece of cake!"
We responded:
"Thank you Ashley. We try really hard to understand what our customers want and need when it comes to insurance. We appreciate you!"
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Lilith Humphrey

May 2, 2025

5  out of  5
rating by Lilith Humphrey
"Agents were swift in contacting and taking care of everything, and were super friendly!"
We responded:
"Thank you Lilith. We appreciate the opportunity to help you with all your insurance and financial needs!"
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Beatriz Lambru

May 2, 2025

5  out of  5
rating by Beatriz Lambru
"Melody is amazing! She has helped me a lot with how everything works and also let me have an opportunity for an extension with the international license until I needed to leave. I really recommend her if you need a car insurance!"
We responded:
"Thank you Beatriz. We try really hard to accommodate our policyholders to their needs. We appreciate your business."
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Jordan Macdonald

May 1, 2025

5  out of  5
rating by Jordan Macdonald
"Christie was amazing to work with! She took the time to understand my needs and found the best coverage for me. Her professionalism, knowledge, and responsiveness made the entire process smooth and simple. I highly recommend her to anyone looking for top-notch auto insurance service!"
We responded:
"Thank you Jordan. We try hard to match our customers up with the insurance coverage they want and need for the individual situations. We will be here for all your insurance and financial needs. We appreciate you!"
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Tamara Smith

April 29, 2025

5  out of  5
rating by Tamara Smith
"Everyone at this office are so nice and very helpful. Very satisfied!"
We responded:
"Thank you Tamara...We appreciate your business & look forward to a long relationship with you."
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grace cassinelli

April 28, 2025

5  out of  5
rating by grace cassinelli
"I had the absolute pleasure of working with Shay to get my photography business insured! I needed insurance quick and she helped me get it all set up in less than 24 hours. Plus, she was super nice, fun to talk to, and took the time to explain the ins and outs of my insurance plan! The quote I received was by far the most affordable one I got and I immediately knew I had made the right choice! I would highly recommend reaching out to these guys for any of your insurance needs :)"
We responded:
"Thank you Grace. We are so happy to be able to help you with this piece of getting your business started. We wish you success in the future and will be here to help you with all your insurance and financial needs. We appreciate you!"
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Emily Lawless

April 28, 2025

5  out of  5
rating by Emily Lawless
"I called and spoke with Christie Ramirez last week to assist one of our mutual clients, and she was fantastic. She totally understands what it's about when it comes to customer experience! She was prompt, friendly, and patient with all of our requests! I would recommend working with Christie on Melody's team 10/10! Thank you, Christie!"
We responded:
"Thank you for this review Emily. I love to hear how my team is helping people and that is one thing that we, as a whole, strive to do daily. We appreciate your business and look forward to helping you now and in the future with all your insurance and financial needs."
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Mary Silcox

April 25, 2025

5  out of  5
rating by Mary Silcox
"Melody has always been there for me. Her entire team is always helping me. They are very polite and friendly. I am proud to have them on my side."
We responded:
"Thank you Mary. Your loyalty all these years has been so appreciated. We will always try our best to give you the service you want and deserve! "
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Stanley Otto

April 24, 2025

5  out of  5
rating by Stanley Otto
"Extremely professional and helpful!"
We responded:
"Thanks for this review Stan, we really appreciate you guys! "
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Edlynn Horton

April 23, 2025

5  out of  5
rating by Edlynn Horton
"Agents in different states worked together to help me get my policy fixed. They worked with urgency and kindness. Thank you Shay!"
We responded:
"Thank you for this review! Our customers are very important to us. We appreciate you! "
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James Mallory

April 18, 2025

5  out of  5
rating by James Mallory
"I stopped by your office with some questions about my upcoming insurance renewal. Your agent quickly found answers for me and reviewed my auto and homeowners policies. Thanks for your help."
We responded:
"Thank you Jim. Shay does a great job for our customers and our office. It's important to us for our policyholders to understand what insurance is all about. We really appreciate you!"
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Aaron Evans

April 18, 2025

5  out of  5
rating by Aaron Evans
"Amazing people! Made it easy and quick witch matters the most!"
We responded:
"We understand insurance can be stressful. We will always try our best to make it seamless and continue to help you with your insurance needs and questions. We appreciate you! "
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dan flerchinger

April 17, 2025

5  out of  5
rating by dan flerchinger
"Great Service, thanks for being in My corner. Definitely recommended to others."
We responded:
"Thank you Dan. We work hard for our customers. We will do our best to take care of you and your insurance. We appreciate your business and you! "
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Christina Adamson

April 17, 2025

5  out of  5
rating by Christina Adamson
"Very helpful and kind! Resolved issue quickly!!"
We responded:
"Thank you for this review. We appreciate your business and will always be here to help you with what you need. "
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Tracy Campbell

April 15, 2025

5  out of  5
rating by Tracy Campbell
"I have been with State Farm for years and until I moved to Lewiston I didn’t feel comfortable with the company. The team here have been very helpful and supportive in my needs. Thank you so much"
We responded:
"Thank you for this review Tracy. We understand that insurance is an attractive conversation, although we always want to make sure people are comfortable with us as an office and company and that you have the right coverage that you need. We appreciate you!"
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Teresa Cale

April 11, 2025

5  out of  5
rating by Teresa Cale
"Sandra rocks. And every one is friendly. But why did my car insurance go up so high"
We responded:
"Sandra does ROCK! Thank you for this review. We appreciate your business and you. There are discounts that you may qualify for. We will reach out to you directly to review your coverage and look at options."
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Dannielle Biddiscombe

April 11, 2025

5  out of  5
rating by Dannielle Biddiscombe
"New to Statefarm, and already impressed! Not only am I saving 50% on my Home Owners policy, I am also saving a few bucks bundling my Auto into the policy. They are so kind and helpful!"
We responded:
"Thank you Dannielle for the review and welcome to State Farm. Sometimes it doesn't always work out with us having the best price, but we will always give you the best homeowners and auto coverage, for what you need and want. We appreciate you!"