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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Vanderbilt

Stephanie Vanderbilt

February 6, 2026

5  out of  5
rating by Stephanie Vanderbilt
"Melody at State Farm has been exceptional! I reached out to her regarding financial funds and she explained the process clearly and answered all my questions. Communication has been great. She even found me cheaper insurance rates that made me want to switch immediately. I feel that were in great hands with her. I would recommend Melody to all my family and friends."
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Lynn Jones

February 4, 2026

5  out of  5
rating by Lynn Jones
"Melody and her staff are great to work with and are very responsive. Prices tend to be more reasonable and with our motorcycle insurance, it was very easy to move the frequency we paid from annual to monthly."
We responded:
"Thank you Lynn...the billing choices with State Farm are great, and no billing fees really helps with people's budgets. We are here to help you with all your insurance and financial needs. We appreciate you!"
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Jerri Wolke

February 3, 2026

5  out of  5
rating by Jerri Wolke
"Great customer service every time. Ive never had a negative issue. I highly recommend this company."
We responded:
"Thank you again Jerri. We appreciate your loyalty these years and we promise to continue to work hard to make sure you have the coverage you need."
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Brian Lanouette

February 2, 2026

5  out of  5
rating by Brian Lanouette
"Very accommodating and genuinely interested in life’s changes to find the plan that fits the best. The “how are you” is a deeper question than the colloquial use of a greeting."
We responded:
"Thank you Brian. Yes, we ask a lot of questions, because that is only how we will know exactly what is needed to protect YOU. We are here now and will be in the future to help protect you against the what if's. We appreciate you!"
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Sam Pablo

January 30, 2026

5  out of  5
rating by Sam Pablo
"The visit was much informative to Me n needed the information was related to me in Great manner n understand in which was needed on my half"
We responded:
"Thank you for insuring with us Sam. We appreciate your business and you and we will always try to give you the service you deserve!"
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Judy Garner

January 28, 2026

5  out of  5
rating by Judy Garner
"Christie was very helpful and knowledgeable. She was able to take care of what I needed. She also was very pleasant to talk with."
We responded:
"Thank you Judy! Christie does a great job for our customers! We try hard to make sure we give people the attention they need. It is very important to us! We appreciate you!"
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Ayla Beatty

January 27, 2026

5  out of  5
rating by Ayla Beatty
"Very pleased with my experience so far! Super personable staff who are extremely helpful and look out for you. Awesome rates also, definitely recommend!"
We responded:
"Thank you for this review Ayla. We work hard to give our customers the answers and attention they need, when it comes to insurance. We will take good care of you. We appreciate your business and you!"
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beth breidenstein

January 22, 2026

5  out of  5
rating by beth breidenstein
"I inquired at this office many months before deciding to reside in Idaho. Trebor remembered me and was able to effectively move forward with transferring my policy and set my wheels in motion (car insurance). He was great. Shay called later that evening with questions or concerns, along with any additional coverage I might be interested in adding to my policy. They were both very friendly, helpful, and supportive with my new move to Idaho and welcoming me to their office. I have been a member of State Farm for roughly thirty years and grateful for their support. I will miss my State Farm office in Michigan but grateful to find this one in Idaho."
We responded:
"Welcome to Idaho. We hope to give you the same service you have been accustomed to. We try hard! Thank you for trusting us with your insurance needs. We will be here when you need us."
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Channelle Rasmussen

January 20, 2026

5  out of  5
rating by Channelle Rasmussen
"Did an amazing job at explaining what I didn’t understand"
We responded:
"Thank you for this review Chanelle. We always want to make sure our customers know what they are paying for and how insurance effects and helps them. We are here to help you when you need us. We appreciate you!"
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Spud Ruckus

January 16, 2026

5  out of  5
rating by Spud Ruckus
"Christie was so friendly and thorough. We saved money on our auto insurance work so much better coverage than our previous policy through another insurer."
We responded:
"Thanks for this review Spud. We try hard to get people the auto coverage they not only want, but need and it's always a bonus when you save money! We really appreciate your business and you. We are here to help you when you need us!"
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Sam Brown

January 14, 2026

5  out of  5
rating by Sam Brown
"Very nice and helpful"
We responded:
"Thank you Sam. We appreciate the nice review. We are here to help you with all your insurance and financial needs!"
Profile photo of Dennis Roberts

Dennis Roberts

January 13, 2026

5  out of  5
rating by Dennis Roberts
"Very helpful and knowledgeable, informative, friendly, upbeat and positive. Thank you."
We responded:
"Thank you for this review Dennis. We try very hard to make sure that our customers are satisfied with our service, while still have the protection needed. We appreciate you!"
Profile photo of Ben Jain

Ben Jain

January 13, 2026

5  out of  5
rating by Ben Jain
"I dropped in yesterday afternoon to get insurance for my just purchased 2026 Honda Passport. I had a friendly chat with Melody and then got with Megan Whipple to put together my new policy. She did a great job. It only took about ten minutes.Lots of smiles and friendly talk. I'd give my experience a 10.Ben Jain, happy customer."
We responded:
"Thank you Ben. We have valued your loyalty over the years and we will always try hard to give you the service you need. We appreciate you! "
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sarah puetz

January 12, 2026

5  out of  5
rating by sarah puetz
"I love this office. From the very first time I called they have been helpful and kind and informative. I enjoy this State Farm office so much."
We responded:
"Thank you Sarah. We really appreciate you! We will continue to take care of you and help you with your insurance needs."
Profile photo of Debbie Kolstad

Debbie Kolstad

January 12, 2026

5  out of  5
rating by Debbie Kolstad
"Fast, personal service. We have been insured with this State Farm office for 19 years and consistently receive great pricing and service."
We responded:
"Thank you Debbie. We will always try our best. We can't control the rate, but we work hard to make sure that you have the coverage that you want and need in your insurance. We appreciate you!"
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kathy

January 8, 2026

5  out of  5
rating by kathy
"Melody and her team are great, I highly recommend. They are easy to reach, quick to respond and always up to date on our current needs or potential needs. Melody helped us out when things got a little out of hand financially as she reviewed with us our plan and helped get things sorted out to what we actually needed instead of what was simply being billed."
We responded:
"Thank you Kathy. Unfortunately, we treat our policyholders like family. We have appreciated your loyalty all these years and can't wait to see what the future brings you and your family. Thank you"
Profile photo of Michael Feucht

Michael Feucht

January 6, 2026

5  out of  5
rating by Michael Feucht
"Great people, always helpful and always treated as a friend. They listen to you, and set you up with the best product for your needs."
We responded:
"Thanks again Mike. It's easy to treat you like a friend, when you are one. We really appreciate your business & loyalty!"
Profile photo of Hilary Clifford

Hilary Clifford

January 6, 2026

5  out of  5
rating by Hilary Clifford
"I was with a local insurance company here in the valley for over 20 years and made the switch recently to Melody and her team. My only regret is I wish I had done it sooner! Melody is personable, efficient, and expediently answers any and all of my questions. I highly recommend! Thank You!"
We responded:
"Thank you Hilary. You have no idea how much I appreciate you guys calling my office. We will always do our best to take care of you and your insurance needs. We are here to help you!"
Profile photo of RJ Blaydes

RJ Blaydes

January 6, 2026

5  out of  5
rating by RJ Blaydes
"We've been with St. Farm for 30+ years. There service has always been great! They're always there when we need them. They have walked us through a few hiccups along the way from vehicle incidents to house mishaps. Affordable, personal and they've taken their time to go over everything when needed."
We responded:
"We are here every step of the way. Sometimes life is hard! Thank you RJ. Hopefully you and your family are with us 30+ more years! Insurance isn't always easy, but we go thru life together and try to put everything back together. We appreciate your loyalty & you!"
Profile photo of Diane Keane

Diane Keane

December 31, 2025

5  out of  5
rating by Diane Keane
"If you are looking for an insurance company that takes care of you every time you call and you can refer them to your family and they take care of them and save them money while doing it… Melodie and team are the ones to call! Washington, Oregon and Idaho friends.. give them a call!"
We responded:
"Thank you Diane. We try really hard to make the process of insurance easy. It is important to my office to explain what the coverage is that you are paying for, while still getting you the protection you need. We appreciate your business and YOU!"
Profile photo of Rhiannon Nutt

Rhiannon Nutt

December 31, 2025

5  out of  5
rating by Rhiannon Nutt
"Very friendly staff!! They took extra time to answer any questions I had. I’m glad they know what they’re doing. Thank you for being knowledgeable. Thank you Trebor and team 🙂"
We responded:
"Thank you for letting us help you with your insurance questions...that is why we are here. Trebor does a great job for our customers. We really appreciate you!"
Profile photo of Eileen Cochrane

Eileen Cochrane

December 30, 2025

4  out of  5
rating by Eileen Cochrane
"Shay was very helpful and patient with changing our insurances. Looking forward to working with her every year."
We responded:
"Thank you Eileen. We really appreciate you and will be here to help you with any of your insurance needs. Without you, we aren't needed."
Profile photo of Amanda Hart

Amanda Hart

December 30, 2025

5  out of  5
rating by Amanda Hart
"Shay was knowledgeable and great to work with. She made the process so smooth and communicated clearly. I truly appreciate the great service we receive by everyone in the office!"
We responded:
"Thank you again Amanda! We work hard to make sure our customers are taken care of and understand their coverage. We appreciate your loyalty with my office! We will always do our best."
Profile photo of Gunnar Nicholson

Gunnar Nicholson

December 29, 2025

5  out of  5
rating by Gunnar Nicholson
"Worked with Madelyn a few days ago and she had great service. She explained the process well and answered all of my questions about my insurance"
We responded:
"We appreciate your loyalty Gunnar. We will always do our best for our customers. Thank you for trusting us with your life insurance. Madelyn does a great job for us and she always wants to make sure our customers are taken care of."
Profile photo of Rick LaFave

Rick LaFave

December 24, 2025

5  out of  5
rating by Rick LaFave
"Kristi has been great to work with so far. she manages several policies for us and we will remain with them and probably add ore policies in the future"
We responded:
"Thank you for this review RIck. We try hard to not only provide the coverage people want, but the coverage you need. We are happy to be able to do this for all Idaho, Oregon, & Washington residents. We appreciate you."