Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of linda Hansen

linda Hansen

March 17, 2025

5  out of  5
rating by linda Hansen
"Madelyn is very bright and bubbly. She took care of me with fast and courtoues service. I highly recommend this office for their insurance needs!"
Profile photo of Annetta Bullard

Annetta Bullard

March 15, 2025

5  out of  5
rating by Annetta Bullard
"We were very fortunate to contact State Farm regarding our insurances. We actually wanted to update our Medicare Supplement but instead were able to transfer all of our auto policies to State Farm. Madelyn was extremely knowledgeable and helpful in getting all of them set up for us!"
We responded:
"Thank you Anetta. We are so happy it all worked out like that for you. We try hard to make sure our customers understand the Medicare process. We will be here for all your insurance and financial needs. We appreciate your business!"
Profile photo of Zoei Rae

Zoei Rae

March 14, 2025

5  out of  5
rating by Zoei Rae
"Sandy and Melody are always so helpful and understanding! We have been going through them for years and have never had a bad experience b"
We responded:
"Thank you Zoei. We will always do our best to take the best care of our customers. We will be here when you need us. We appreciate you!"
Profile photo of Paige Villavicencio

Paige Villavicencio

March 13, 2025

5  out of  5
rating by Paige Villavicencio
"Shay does an amazing job!"
We responded:
"Thank you Paige. Shay does a GREAT job for our customers. We want to make sure you have the coverage when you need it!"
Profile photo of Shannon Courtney

Shannon Courtney

March 12, 2025

5  out of  5
rating by Shannon Courtney
"Highly recommend State Farm. They answered all of my questions and helped me get the coverage I need for my family."
We responded:
"Thank you Shannon. Our #1 is goal is making sure families have the protection they need at the time they need it. We appreciate you!"
Profile photo of Tanis Bagby

Tanis Bagby

March 10, 2025

5  out of  5
rating by Tanis Bagby
"I can’t say enough good things about Mel and her office. She has been there for us through all life’s “things”…we don’t know what we would do without her! You will not regret calling her."
We responded:
"Thank you Tanis. We really appreciate you and your family. We will be here to help you with all things that go on in life."
Profile photo of Tara Kazemfar

Tara Kazemfar

March 8, 2025

5  out of  5
rating by Tara Kazemfar
"I had an outstanding experience with State Farm, thanks to Sandy and Madelyn! From the moment I reached out, they were both incredibly professional, attentive, and made sure to understand my specific needs. Madelyn walked me through all the available options, explaining each one in detail, while Sandy was always there to answer any questions and provide excellent support. Their customer service is top-notch, and they genuinely went above and beyond to provide me with the most competitive quotes!"
We responded:
"Thank you Tara! We will always do our best to take care of our customers and their insurance needs. We are here to help you! We appreciate your business!"
Profile photo of Janette Hemphill

Janette Hemphill

March 8, 2025

5  out of  5
rating by Janette Hemphill
"Christie has been very helpful and able to answer all of the many questions I had during our process of switching over to State Farm Insurance. She got us several discounts and saved us so much cash that I would not hesitate in recommending her and State Farm to all of my family and friends. Thank you!"
We responded:
"Thank you Janette! We really appreciate your business! We will always do our best to take the best care of your insurance needs!"
Profile photo of josh Benson

josh Benson

March 7, 2025

5  out of  5
rating by josh Benson
"Christie Ramirez is super helpful and knowledgeable. Great experience with these folks! Thanks again"
We responded:
"Thank you Josh! Christie does a great job for our customers. We will be here to help you with all your insurance needs! We appreciate you!"
Profile photo of Tyson Frost

Tyson Frost

March 7, 2025

5  out of  5
rating by Tyson Frost
"Very knowledgeable and helpful with any and all questions and even let me know things I wasn’t aware of! Definitely happy I switched."
We responded:
"Thank you Tyson. We really appreciate your business & we will do our best to take the best care of you!"
Profile photo of Sam Williams

Sam Williams

March 6, 2025

5  out of  5
rating by Sam Williams
"Great service, great prices and very knowledgeable staff."
We responded:
"Thank you for the review Sam. We will do our best to provide you with the insurance protection you need. We appreciate your business and you."
Profile photo of Pamela Fleming

Pamela Fleming

March 4, 2025

5  out of  5
rating by Pamela Fleming
"Melody and her team have always been very knowledgeable about my needs and they are more than an insurance company. They have been supportive and helpful in more ways than just insurance! A very trustworthy team. Thank you for all you do!"
We responded:
"Thank you Pam. We try hard to make sure our customers understand not just what they have for insurance, but also what they don't have. It's important to us. We appreciate your business and you!"
Profile photo of Amy Clemenhagen

Amy Clemenhagen

March 4, 2025

5  out of  5
rating by Amy Clemenhagen
"It is always a pleasure to work with Melody’s StateFarm office! Everyone is so helpful! Christine was able to save around $600 on a 6 month plan! Thank you!"
We responded:
"Thank you Amy. We really appreciate your business and our relationship. We will be here to help you with all your insurance and financial needs."
Profile photo of Sue Kleeburg

Sue Kleeburg

March 3, 2025

5  out of  5
rating by Sue Kleeburg
"Always knowledgeable and helpful!"
We responded:
"Thank you for the review Sue. We have appreciated your loyalty all these years & look forward to many more. We are here to help you with all your insurance and financial needs."
Profile photo of Sandy Anderson

Sandy Anderson

March 1, 2025

5  out of  5
rating by Sandy Anderson
"I have been with state farm almost 20 years.i recently sold my house in spokane and bought one in Kennewick. Thank you for making my insurance transfer easy."
We responded:
"Thank you for the review Sandy. We are happy to help you with this part of your move. We really appreciate your business and you!"
Profile photo of Connor Atlas

Connor Atlas

February 28, 2025

5  out of  5
rating by Connor Atlas
"Shay has been very helpful since my move to Lewiston. My car and rental insurance has gone down substantially which is a huge help."
We responded:
"Thank you Connor. We will do our best to take care of your insurance needs. We appreciate your business and you!"
Profile photo of Paul McCall

Paul McCall

February 28, 2025

5  out of  5
rating by Paul McCall
"Great people to work with. Thank you for always making it easy."
We responded:
"Thank you Paul. We appreciate your loyalty all these years. We are here to help you with all your insurance and financial needs."
Profile photo of Vennessa Clark

Vennessa Clark

February 28, 2025

5  out of  5
rating by Vennessa Clark
"Melody and Madelyn saved us over $2,100 a year on our Home, Auto, ATV and RV policies! That’s almost $180 a month. Not only did they save us a substantial amount of money but the coverage is much better than what we had with our previous carrier. I am thrilled to say the least…THANK YOU!!!"
We responded:
"Thank you Vennessa. Sometimes it doesn't work like this, but we are happy it did for you! We are here to answer any questions you may have regarding your homeowners, auto, and RV policies. We can also help with life insurance when you are ready for that conversation. We appreciate your business!"
Profile photo of Bob Quesenberry

Bob Quesenberry

February 28, 2025

5  out of  5
rating by Bob Quesenberry
"Melody and her crew are great to work with."
We responded:
"Thanks Bob. We value the partnership we've had all these years. We look forward to helping you with all your insurance needs in the future. We appreciate you!"
Profile photo of Tina Lake

Tina Lake

February 26, 2025

5  out of  5
rating by Tina Lake
"I’ve been a using State Farm for over 20 years, excellent service, quick, affordable insurance!"
We responded:
"Thank you Tina. We really value your loyalty and business. We will continue to do our best with your insurance needs. We appreciate you!"
Profile photo of Savannah Herbert

Savannah Herbert

February 26, 2025

5  out of  5
rating by Savannah Herbert
"Madelyn was super helpful and efficient with my car change. She’s the best!"
We responded:
"Thank you for the 5 stars Savannah! We really appreciate you!"
Profile photo of Kendra

Kendra

February 21, 2025

5  out of  5
rating by Kendra
"I needed to make a payment arrangement and they were so great at helping me get this done. I really appreciate all that is done."
We responded:
"Thak you Kendra. We will be here when you need us to help you your insurance, billing, a claim...whatever it is. We appreciate you!"
Profile photo of Ginny Drevlow

Ginny Drevlow

February 20, 2025

5  out of  5
rating by Ginny Drevlow
"The best coverage and customer service, hands down! I recommend Melody and associates wholeheartedly!"
We responded:
"Thank you Ginny. We have appreciated your loyalty all these years. We will do our best to take the best care of you and your insurance needs!"
Profile photo of Kayla MacNeil

Kayla MacNeil

February 19, 2025

5  out of  5
rating by Kayla MacNeil
"Nothing but amazing service from Melody and the team! Always quick to respond and help with anything new in a timely manner. I never have to worry about anything insurance related because I know she’s there to help. Thank you Melody for all you do!"
We responded:
"Thank you Kayla. We want to make sure we are providing the best answers in the most efficient manner. We will be here to help you with all your insurance and financial needs. We appreciate you!"
Profile photo of MyKids Mom

MyKids Mom

February 19, 2025

5  out of  5
rating by MyKids Mom
"Melody’s office is the Best! They are so personable and always helpful. I highly recommend their office….everyone is so knowledgeable."
We responded:
"Thank you so much. We try our best to keep up on insurance and will always try to get you the coverage you need. We appreciate your business and you!"