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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelsee Wilson

Kelsee Wilson

March 28, 2025

5  out of  5
rating by Kelsee Wilson
"Sandy helped me, and she was very sweet and helpful and made the process fast!"
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Colett Polegay

March 27, 2025

5  out of  5
rating by Colett Polegay
"Melody's office is incredible, customer service is straight up a 10 out of 10"
We responded:
"Thank you Colette...we appreciate your business and your loyalty. You are the best."
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virginia higheagle

March 25, 2025

5  out of  5
rating by virginia higheagle
"Very informal when I called for a quote she was very polite and had great customer service."
We responded:
"Thank you for the review Virginia. We appreciate the kind words. We will work hard to continue to provide the best service possible."
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Winnie Neese

March 24, 2025

5  out of  5
rating by Winnie Neese
"I got what I needed very quickly."
We responded:
"Thank you for the review Winnie. We appreciate your business and will always try our best to take the best care of you and your insurance needs!"
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Ryan Curry

March 22, 2025

5  out of  5
rating by Ryan Curry
"Christy took the time to travel to and meet us on our schedule and at our convenience. We initially were interested in homeowners insurance, but she brought us multiple opportunities with even greater savings for vehicle, home, life, and umbrella. Like the commercial says bundling really is the way to go. Her commitment to her customers is unquestioned and we will save even more money than we had hoped or planned. Thank you, Christie."
We responded:
"Thank you Ryan. Christie does a great job for our office and policyholders. We hope to earn your business. We are a leader in the auto, home, liability, & life insurance industry and always try to provide the best coverage for your need. We appreciate the review~"
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Lance White

March 21, 2025

5  out of  5
rating by Lance White
"Great service and very reliable, thank you!"
We responded:
"Thank you Lance. We will always try our best to provide you with the service and insurance you want and need. We appreciate you!"
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Izzy Stamper

March 20, 2025

5  out of  5
rating by Izzy Stamper
"Madelyn was very helpful. She made sure I understood all of the things they offered and got me quotes on anything I asked. She was very nice and quick at her job. I would recommend Madelyn."
We responded:
"Thank you for this review. Madelyn is great. She does a good job for our customers and our office. We will do our best to make sure you have the protection you need. We appreciate your business!"
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linda Hansen

March 17, 2025

5  out of  5
rating by linda Hansen
"Madelyn is very bright and bubbly. She took care of me with fast and courtoues service. I highly recommend this office for their insurance needs!"
We responded:
"Thank you Linda. We try our best to make your experience as pleasant as possible, as insurance isn't always the most popular subject. We appreciate you and will do our best to help you with all your insurance and financial needs."
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Annetta Bullard

March 15, 2025

5  out of  5
rating by Annetta Bullard
"We were very fortunate to contact State Farm regarding our insurances. We actually wanted to update our Medicare Supplement but instead were able to transfer all of our auto policies to State Farm. Madelyn was extremely knowledgeable and helpful in getting all of them set up for us!"
We responded:
"Thank you Anetta. We are so happy it all worked out like that for you. We try hard to make sure our customers understand the Medicare process. We will be here for all your insurance and financial needs. We appreciate your business!"
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Zoei Rae

March 14, 2025

5  out of  5
rating by Zoei Rae
"Sandy and Melody are always so helpful and understanding! We have been going through them for years and have never had a bad experience b"
We responded:
"Thank you Zoei. We will always do our best to take the best care of our customers. We will be here when you need us. We appreciate you!"
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Paige Villavicencio

March 13, 2025

5  out of  5
rating by Paige Villavicencio
"Shay does an amazing job!"
We responded:
"Thank you Paige. Shay does a GREAT job for our customers. We want to make sure you have the coverage when you need it!"
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Shannon Courtney

March 12, 2025

5  out of  5
rating by Shannon Courtney
"Highly recommend State Farm. They answered all of my questions and helped me get the coverage I need for my family."
We responded:
"Thank you Shannon. Our #1 is goal is making sure families have the protection they need at the time they need it. We appreciate you!"
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Tanis Bagby

March 10, 2025

5  out of  5
rating by Tanis Bagby
"I can’t say enough good things about Mel and her office. She has been there for us through all life’s “things”…we don’t know what we would do without her! You will not regret calling her."
We responded:
"Thank you Tanis. We really appreciate you and your family. We will be here to help you with all things that go on in life."
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Tara Kazemfar

March 8, 2025

5  out of  5
rating by Tara Kazemfar
"I had an outstanding experience with State Farm, thanks to Sandy and Madelyn! From the moment I reached out, they were both incredibly professional, attentive, and made sure to understand my specific needs. Madelyn walked me through all the available options, explaining each one in detail, while Sandy was always there to answer any questions and provide excellent support. Their customer service is top-notch, and they genuinely went above and beyond to provide me with the most competitive quotes!"
We responded:
"Thank you Tara! We will always do our best to take care of our customers and their insurance needs. We are here to help you! We appreciate your business!"
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Janette Hemphill

March 8, 2025

5  out of  5
rating by Janette Hemphill
"Christie has been very helpful and able to answer all of the many questions I had during our process of switching over to State Farm Insurance. She got us several discounts and saved us so much cash that I would not hesitate in recommending her and State Farm to all of my family and friends. Thank you!"
We responded:
"Thank you Janette! We really appreciate your business! We will always do our best to take the best care of your insurance needs!"
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josh Benson

March 7, 2025

5  out of  5
rating by josh Benson
"Christie Ramirez is super helpful and knowledgeable. Great experience with these folks! Thanks again"
We responded:
"Thank you Josh! Christie does a great job for our customers. We will be here to help you with all your insurance needs! We appreciate you!"
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Tyson Frost

March 7, 2025

5  out of  5
rating by Tyson Frost
"Very knowledgeable and helpful with any and all questions and even let me know things I wasn’t aware of! Definitely happy I switched."
We responded:
"Thank you Tyson. We really appreciate your business & we will do our best to take the best care of you!"
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Sam Williams

March 6, 2025

5  out of  5
rating by Sam Williams
"Great service, great prices and very knowledgeable staff."
We responded:
"Thank you for the review Sam. We will do our best to provide you with the insurance protection you need. We appreciate your business and you."
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Pamela Fleming

March 4, 2025

5  out of  5
rating by Pamela Fleming
"Melody and her team have always been very knowledgeable about my needs and they are more than an insurance company. They have been supportive and helpful in more ways than just insurance! A very trustworthy team. Thank you for all you do!"
We responded:
"Thank you Pam. We try hard to make sure our customers understand not just what they have for insurance, but also what they don't have. It's important to us. We appreciate your business and you!"
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Amy Clemenhagen

March 4, 2025

5  out of  5
rating by Amy Clemenhagen
"It is always a pleasure to work with Melody’s StateFarm office! Everyone is so helpful! Christine was able to save around $600 on a 6 month plan! Thank you!"
We responded:
"Thank you Amy. We really appreciate your business and our relationship. We will be here to help you with all your insurance and financial needs."
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Sue Kleeburg

March 3, 2025

5  out of  5
rating by Sue Kleeburg
"Always knowledgeable and helpful!"
We responded:
"Thank you for the review Sue. We have appreciated your loyalty all these years & look forward to many more. We are here to help you with all your insurance and financial needs."
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Sandy Anderson

March 1, 2025

5  out of  5
rating by Sandy Anderson
"I have been with state farm almost 20 years.i recently sold my house in spokane and bought one in Kennewick. Thank you for making my insurance transfer easy."
We responded:
"Thank you for the review Sandy. We are happy to help you with this part of your move. We really appreciate your business and you!"
Profile photo of Connor Atlas

Connor Atlas

February 28, 2025

5  out of  5
rating by Connor Atlas
"Shay has been very helpful since my move to Lewiston. My car and rental insurance has gone down substantially which is a huge help."
We responded:
"Thank you Connor. We will do our best to take care of your insurance needs. We appreciate your business and you!"
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Paul McCall

February 28, 2025

5  out of  5
rating by Paul McCall
"Great people to work with. Thank you for always making it easy."
We responded:
"Thank you Paul. We appreciate your loyalty all these years. We are here to help you with all your insurance and financial needs."
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Vennessa Clark

February 28, 2025

5  out of  5
rating by Vennessa Clark
"Melody and Madelyn saved us over $2,100 a year on our Home, Auto, ATV and RV policies! That’s almost $180 a month. Not only did they save us a substantial amount of money but the coverage is much better than what we had with our previous carrier. I am thrilled to say the least…THANK YOU!!!"
We responded:
"Thank you Vennessa. Sometimes it doesn't work like this, but we are happy it did for you! We are here to answer any questions you may have regarding your homeowners, auto, and RV policies. We can also help with life insurance when you are ready for that conversation. We appreciate your business!"